Where is the store based?

Oakland, CA

Do you accept orders placed outside of the US?

Not at this time. Orders place outside of the US will automatically be refunded.

How long will it take to receive my order?

Please allow up to 5 business days after order is placed for shipping confirmation. A USPS tracking number will be automatically emailed to, the email address provided through PayPal. Pre-order handmade items, will be shipped after order is produced.

Is there Free Shipping?

*Free Shipping on orders over $75.00!* No Code Necessary.

Cancellations & Refunds

If for whatever reason something is not in stock or on back order, and it is not a pre-order item. The order will be canceled and you will be notified and refunded. Pre-order or handmade items may also be refunded if the item can not be produced and shipped within 5 days of receipt of payment. It is important to us that all orders get shipped out as soon as possible however life can be unpredictable and we would rather refund our customers, then to have them wait an unreasonable amount of time for our merchandise.
(Update) December 12, 2019
We have the right to cancel an order at anytime, for any reason deemed necessary. If an order cannot be shipped within 3-5 days, it will be canceled and refunded. If the order is being shipped to a business address or the address cannot be verified by USPS we will reach for an alternate address. If we do not get a response within 48 hours we will refund the order. We are a small business built on integrity, and having our customer's wait for shipment because of "personal matter's" outside of the business, is not a fair trade.

What does Pre-Order mean?

Pre-orders are either limited or handmade products. Handmade products require an additional 3-5 days processing before shipment. Pre-order items are indicated in the description.

Content Creators

If you have a YouTube channel, blog, or Instagram and would like to review merchandise. Please fill out our contact form, and include your social media info. Please allow up to one week for confirmation. You may also send us a DM @thewestendgirlz on Instagram. Only 2 free products in exchange for review or posting a month. Appreciate the love and support.

XoXo,
Madison

Revised 03-05-2021

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.